Shipping policy

Thank you for shopping with Luna Crown. This Shipping Policy explains how we process, ship, and deliver orders within the United States.

Order Processing

Orders are processed and shipped within 1–5 business days after payment is confirmed. Business days are Monday through Friday, excluding weekends and public holidays.

Orders placed after 2:00 PM (EST) will be processed beginning on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Destinations

We currently ship only within the United States.

At this time, we do not offer international shipping.

Estimated Transit Time

After your order has been shipped, the estimated delivery time is:

Contiguous United States: Estimated 3–7 business days
Alaska & Hawaii: Estimated 5–10 business days

Delivery times are estimates only and may vary depending on the destination, carrier operations, weather conditions, or other factors beyond our control.

Shipping Rates

Standard Shipping:

Orders from $0.01 to $79.99: $10.00
Orders of $80.00 or more: Free Standard Shipping

Any applicable sales tax is calculated at checkout based on the shipping destination and local tax requirements.

Carriers & Order Tracking

Orders are shipped through USPS (United States Postal Service).

After your order has been dispatched, a tracking number will be provided by email. You can also view your order status and tracking information by logging into your customer account, if you created one during checkout.

Shipping Restrictions

We currently ship only to addresses within the United States.

We do not ship to destinations outside the United States.

Delivery Delays

Estimated delivery times may be affected by holidays, severe weather, carrier delays, or other unexpected supply chain disruptions.

If a significant delay occurs, we will contact you using the email address provided with your order whenever possible.

If your package is lost or arrives with significant shipping damage, please contact us within 14 days of the expected delivery date. Our customer support team will work with the carrier to help resolve the issue.